Then, share them on your website,

fomayof928@mowl

According to Dixa, 93% of customers read online reviews before making a purchase. It’s a defining moment – ​​a transaction that’s waiting to be made or aborted. Therefore, your focus should be on: Providing quality services Accumulate positive reviews OK For many people, online reviews are as trustworthy as recommendations from friends. Therefore, positive reviews are an important stepping stone in the growth of any small personal care business. They get people excited about your services and show that the services you offer really work. To harness their power, ask for testimonials from already satisfied customers.


Then, share them on your website, social media platforms, and Google,  kuwait dataand watch those reviews organically bring in new prospects. To respond effectively to a positive review, all you need to do is say a sincere "thank you" and some variation of "please come again." Replying to positive reviews shows your appreciation and goes a long way toward demonstrating that you value your customers. harm Negative reviews, on the other hand, require a compassionate and tactful attitude. Here are some strategies that will hopefully mitigate their impact on potential customers: Apologize (sincerely!) for their bad experience Offer ways you can improve their experience, such as inviting them back for a haircut with another stylist.


Extend something they might find helpful or motivate them to come back and try your business again, such as a coupon or free product. Provide an email for them to complain directly so you can gather feedback, they feel the issue is being taken seriously, and you can try to resolve the issue one-on-one before it escalates. Remember, everyone is watching your response, and this is your opportunity to demonstrate your professionalism and dedication to customer satisfaction. feedback Remember, it’s not all about damage control on negative reviews. They’re a gold mine of feedback – use them to identify any recurring complaints.